Returns & Refund Policy

At MINISFORUM, we offer a 30-day return window for products in original condition to ensure you are completely satisfied with your high-performance computing experience. Our dedicated technical support team is available to assist with troubleshooting before a return is initiated.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a detailed reason for the return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the device in its original packaging including all accessories, manuals, and cables to avoid damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label or use a tracked shipping service to send the package to our designated service center.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or replacement within 5-7 business days.